A coworker starts telling you why someone is off sick, or a team chat turns into guesses about who might be let go. You can stay friendly while deciding which conversations you’ll take part in. A short reply usually works better than a speech.

Redirect the conversation

Try “I don’t know what happened, but I can help cover the Friday shift” or “I’d rather leave that to her to share.” In a group chat, you can skip the rumour and answer the work question. If someone is trying to solve an actual work problem, offer to talk directly with the person who can help.

Keep private information where it belongs

If someone tells you something about their health, plans or family, let them decide whom to tell. If you already repeated it, stop passing it on and tell the person what you shared, where appropriate. If you spread a claim that turned out to be wrong, correct it with the people you told.

Use a reporting channel for a serious concern

Bullying, harassment, discrimination and safety concerns can need a direct response. Use your organisation’s reporting process, and record dates, exact words or messages you saw and any witnesses. If your usual contact is involved, check the policy for another channel.

For related advice, see what to do if you’re the subject of a rumour and how to change the course of a conversation.